1. What is the price of the guided tours?

The price varies according to the type of tour and the number of
people.

I offer discounts for groups of more than 8 people and for
children less than one year old up to 6 years old are free.

2. How do I book a tour?

To book the tour is very easy, just contact us, and we will
answer you as soon as possible, to inform you about all the
details.

Email:
Phone:

3. None of the published tours meet my needs. What
are my options?

If you don’t see exactly what you are looking for, contact us.

We are very happy to work with you on creating an itinerary and
related pricing that will suit your schedule and unique interests.
You can start a conversation by clicking on the contact us button.

All you have to do is ask!

4. The tour date that I want to book is marked “unavailable”. What should I do?

Contact us

Maybe in the calendar is marked as unavailable during your
visit OR, we may not have updated our availability and may
very well be available to offer you this service, and as a
freelance guide if I am not available, we have other qualified
official partner guides, who work with us, so we can suggest
you other tour guides who can offer you this service as
indicated in the program or as you choose.

1-  I want a private tour. What do I need to do?

You’ve come to the right place! Every one of our tours is
private: just you, your travel companions and the guide.
Find and book your private visit in 1 EASY STEP:

contact us.

Enjoy your private tour! Make sure you come back to

leave a review of your experience.
TIP: If you have any special interests in the
destination, or anything you DON’T want to see or do,
you’ll be able to let us know, so we can customize a tour
for you.

Happy Travels!

2-   After I have booked a tour, can I invite
others to join me?

This depends on whether the guide can accommodate
your request for additional people – especially if it is
private transport, the available places must be taken into
consideration.

To avoid disappointment, you should ask the guide for
permission to add more people before the visit date.
And if there are any additional costs, We’ll
inform you of the last price for the whole group.

3- Who do I contact regarding the tour itinerary,
pricing and/or guide availability?

Any questions pertaining to the above should be directed
to the guide by clicking on the MESSAGE
GUIDE button that’s listed on the profile and/or tour
pages.

Any of our published tours can be customized to better
meet your needs. Please contact me with any
special requests and I’ll be happy to create the
perfect tour experience for you.

4- Who do I contact regarding the tour itinerary,
pricing and/or guide availability?

If you have any questions about the above, please
contact us directly by clicking on the

Contact us button on our profile pages.
Any of our tours can be customized to better meet your
needs. Feel free to contact us for any special request
and we will be happy to create the perfect tour
experience for you.

5- Do your shore excursions guarantee return to
the ship, meeting point or our accommodation
on time?

Yes, we offer a “Late Person” guarantee.
I guarantee that you will always be taken back to your
boat, meeting place or your accommodation at the exact
time at the end of the visit.

1- What kind of payment options do you offer?

We accept payments: IN CASH.

At the end of your visit, you pay the guide directly.

2- What is your cancellation policy?

We are very flexible about canceling the tour; we will not
appreciate ANY fees if you cancel the booking, even at
the last minute!

We would be very grateful if you could inform us of the
cancellation of your reservation at least 24 hours before
your tour, as at the same time we can obtain another
reservation/booking so that we cannot accept it because
you have booked before.

Thank you for your understanding!

What can I do to ensure a safe and secure
experience while on-tour?

As all travel involves an element of risk, we strongly
encourage our travelers to purchase adequate medical
or travel insurance before the date of their trip.
we guarantee you a safe visit, our cars, vans, and buses
equipped with airbags, and our drivers have more than 5
years of experience in the tourism field, they travel all
over Morocco.

I am a Moroccan tourist guide born and grew up in
Tangier, during the visit if you feel sick or if you need to
see the doctor or others, I help you and accompany you
until your recovery.

1-  How do I know that a tour guide is
competent?

I am fully accredited by the Moroccan Ministry of
Tourism as Official Tour Guide: number 2266.
Graduate from the higher international institute of
Tourism in Tangier.
Possessing a degree in “Operational Management of the
Hotel and Catering Industry”
Master’s degree in “Strategy and Management of Hotel
Operations”.

The best way, of course, is to read the comments posted
on our page and the visit in question, you can see the
comments displayed both in Google, my TripAdvisor
page, and my ToursByLocals profile.

Just visit:
Google: Tangier Tourist Guide: Benamar Achraf.
TripAdvisor Page: Benamar Tour Guide.
ToursByLocals Page: Achraf B.

2- What should I do if my guide is not at the
meeting location?

However, if you do not immediately see your guide at the
beginning of your visit, please do the following:

STEP 1: Check your booking confirmation (Email).
Are you in the right place for the meeting?
Are you on time?
Have you made any other e-mail arrangements with the
guide that differ from the information displayed on the
booking confirmation (Meeting point)?

STEP 2: If you are in the right place at the right time,
please call us on our mobile phone displayed on the
official page (see booking confirmation for the phone
number).

NOTE: Generally we never arrive late, we always try to
come before 1 hour of the start time of the tour, and if
there is any change we inform the customer in advance
by email and phone.

3- What if I am not available? Can I ask

for a substitute?

An important difference between me and the other tour
guides offering private tours is that my whole family is
working in the same business, they are also tour guides
with more than 10 years of experience: my father,
mother, uncles and cousin as well, in the case that I am
not available for your visit date, ask me for advice and I
will recommend you to one of my family guides that can
offer you this experience.